Terms of Service
The operating terms for using Mailionaire during the private alpha and prelaunch period.
2026-05-19
These pages describe the current Mailionaire private-alpha and prelaunch posture. Signed order forms, invoices, or pilot agreements take precedence where they define more specific terms.
Scope
Mailionaire provides a customer-facing portal, Product API, and MCP endpoint for provisioning mailbox infrastructure and related setup workflows. The service is an orchestration and control-plane product, not a guarantee of deliverability, campaign performance, or third-party provider availability.
Alpha and prelaunch status
Customer responsibilities
Acceptable use
Third-party providers
Pax8, Microsoft, Porkbun, EmailBison, Stripe, and other connected systems remain independent third-party services. Their terms, limits, outages, review processes, and policy decisions can affect provisioning. Their trademarks belong to their respective owners.
Billing
Plans, quotas, coupons, prelaunch limits, renewal cadence, and checkout flows are shown in the portal or agreed in writing. Stripe may handle checkout, invoices, billing portal sessions, and subscription events. Non-payment, chargeback risk, or provider-policy risk may pause or suspend service access. The current product is intended for business customers and pilot operators, not consumer self-serve use.
Cancellation and offboarding
Unless a signed agreement says otherwise, cancellation and offboarding are handled through support or the Stripe billing portal where enabled. Offboarding should include export of customer-visible artifacts, revocation or rotation of tokens, disconnection of provider credentials, and deletion or retention review for remaining records.
Support and incidents
Support is provided through support@mailionaire.ch and direct pilot communications. During alpha, incident communication is operator-led and focused on containment, impact, mitigation, and customer action.
Disclaimers and liability
The service is provided with reasonable care for the agreed plan and pilot scope. To the fullest extent permitted by applicable law, Mailionaire does not warrant uninterrupted service, provider acceptance, deliverability outcomes, or campaign results. Any liability limits or remedies in a signed order form, invoice, or pilot agreement take precedence.
Changes
These terms may be updated as the product moves from private alpha toward public launch. Continued use after an update means the updated terms apply unless a signed agreement says otherwise.